Is Setapp safe? 5 security features that will earn your trust

Like most Mac users, I always used only the App Store to download apps. Not because I didn't know about other app distribution channels, but because I didn't trust them. Downloading apps through weird-looking sites that require a technical background to install didn't work for me. 

Now, I work at Setapp and use this platform with dozens of apps daily. I know that one of the most frequently asked questions is whether Setapp is safe. Zero judgment and 100% understanding, guys. I also care about what I install on my Mac.

So, I researched Setapp security both internally (as a team member) and externally. Here are 5 key proofs of Setapp's reliability that will convince you to install it.

Checking is Setapp safe: my key criteria 

I conducted an in-depth check to ensure I could trust my data on this platform. Here’s what my safety verification criteria looked like: 

Checking whether Setapp is safe, I also compared its security measures to other Mac app platforms. I noticed that other options lacked transparency in their review process, did not properly vet app updates, and permitted apps that contained ads, which could be a security risk. I made a comprehensive review of Setapp alternatives so you can check out more details. 

My takeaway – Setapp’s team performs a thorough pre-security check before adding an app to the collection. Now, I'll explain the five specific reasons why I believe Setapp is safe, based on my research and personal experience.

Reason 1. Setapp really bothered with review process

While some app marketplaces focus on quantity, Setapp takes a fundamentally different approach. Their review system isn't automated — it involves a dedicated Review Team that manually examines each application before it's allowed into the library.

The team doesn't just scan for viruses; they evaluate apps against an extensive set of guidelines covering quality, functionality, safety, and privacy. 

For example, Setapp automatically rejects apps that:

• Include hidden paid features
• Feature built-in stores or in-app purchases 
• Contain advertising
• Run background processes without user consent 
• Transmit user data without permission 
• Attempt to discover passwords or private data 

What I like most, is that each app on Setapp is the full, premium version – no "demo" or "trial".  Every app’s new version is also reviewed, so I don't worry about updates; I just enjoy the new stuff. However, Pro users may opt in to receiving beta version of installed apps. 

Learn more about why Setapp is safe and what other details the security team checks in the Review Product Guidelines.

Reason 2. Your personal data stays private

Privacy concerns were at the top of my list when evaluating Setapp. As someone who always declines data collection requests from other apps, I needed to understand exactly what information Setapp would be accessing from my Mac.

Unlike many services that collect extensive personal data for "improving user experience" (who are they trying to fool – everyone knows it’s for targeted ads), Setapp takes a refreshingly minimalist approach.

Yes, Setapp does collect usage data, but that data is:

• Strictly anonymous: Setapp collects information about which apps are being used and how frequently, but it deliberately avoids collecting any information that could identify users personally.
• Purpose-limited: The platform gathers anonymized app usage data based on app launches to distribute revenue to developers.
• Transparently disclosed: Unlike companies that bury data collection in 50-page terms of service documents, Setapp is upfront about what it collects and why.
• Privacy-protected: Setapp doesn't share user information with app developers unless the developer implements Setapp user permissions that explicitly ask users whether they want to share their contact information.

So, you don't have to worry about anyone watching your personal finances tracker or “important” work notes on Setapp apps.

Read also:

• Key benefits of using Setapp
• How Setapp evaluates apps
• Setapp alternatives
• Must-have utilities for Macbook

Reason 3. Only the best apps stay in the game

Setapp constantly asks users, “Do you like the app?” and we really care about their opinions. If the app is rated below 70%, we reach out to a developer and offer suggestions on how to improve it. If the rating is still low, the app is removed from Setapp. This rule is explained in the Quality guideline.

Quality and security are closely related concepts. When an app is well-maintained, regularly updated, and responsive to user feedback, it's more likely to be secure.  Using Setapp, users don't have to research the maintenance history and reputation of each app.

Reason 4. Users love and trust Setapp 

No matter what the company's website says, I always check reviews on different forums or social networks. I looked for reviews on “Is Setapp safe” and checked what users say about MacPaw or its apps. Most tech enthusiasts note the quality and security of Setapp's apps. 

Source: Reddit reviews. 

Reason 5: Setapp’s safety is verified by top-quality institutions

Even if users are satisfied, it's worth double-checking external verification and compliance certifications to make sure Setapp is safe. For this purpose, you can visit Setapp Trust Centerpage and read the security documentation. 

No worries, there are no lon, tedious texts with fancy words in there - you'll understand it as simply as I did. 

Setapp maintains several critical security certifications: ISO 27001:2022 certification, SOC 2 compliance, and GDPR compliance. This means that Setapp adheres to all standards regarding data protection, managing sensitive information, handling security risks and maintaining overall security. 

My takeaway from checking Setapp safety

After checking whether Setapp is safe, it's evident that it is one of the few app platforms that puts so much emphasis on security. From the extensive list of requirements for apps to get into Setapp to the thorough vetting of every app and update, the team makes an effort to keep it secure. That's why users and large organizations also trust Setapp.