Ratings and reviews

Olá, Agradecemos o seu feedback sobre a funcionalidade de apresentação de avatar. Para esclarecer, a versão Setapp da nossa aplicação não inclui a funcionalidade de avatar com IA devido ao consumo adicional de créditos necessário para a utilizar. Caso esteja interessado em utilizar o recurso de avatar com IA, por favor contacte-nos pelo e-mail [email protected] para obter mais informações. Atenciosamente, Equipa iMobie

Hi, Stefan! Thank you for your follow-up and for sharing your experience. We sincerely apologize for the frustration caused by the mouse issue. Regarding the problem you're encountering—where the mouse becomes unpredictable and hard to control during recording—this may be related to multi-display settings. Could you please try the following steps to help us identify the cause: Check your display settings: If you're using two screens, try disconnecting one and test if the issue persists. Grant necessary permissions: Ensure FocuSee has accessibility and screen recording permissions in your system settings (System Preferences > Security & Privacy > Privacy). If the issue continues, could you please send us a log file? This will help our development team investigate the root cause. Best regards, FocuSee Support Team

Hi, Mr MoFoSho! Thank you so much for taking the time to share your positive experience with FocuSee! We're thrilled to hear that you love the editor and appreciate the customization options available for creating training content. Your feedback motivates our team to continue improving and delivering tools that truly meet your needs. If you ever have suggestions or ideas to make FocuSee even better, feel free to reach out — we’d love to hear from you. Thanks again for your support and recommendation!

Olá! Agradecemos por dedicar seu tempo para compartilhar seu feedback. É ótimo saber que você considera o FocuSe prático e agradável — é exatamente isso que buscamos! Se tiver alguma sugestão, ficaremos felizes em ouvi-la. Aproveite!

Thank you for letting us know FocuSee is a hit! Hearing that it delivers the smooth, efficient experience you were hoping for makes all our effort worthwhile. If you ever have suggestions or need any help as you explore further, please don’t hesitate to reach out. Happy creating! Best regards, The FocuSee Team

Thank you for your positive feedback and for bringing the export speed issue to our attention. Hi, Marco! To help us identify the cause, could you please take the following steps: 1. Check Available Storage Space: Please ensure the drive where your exported files are being saved has sufficient free space. Low disk space can significantly slow down the write process. 2. Test Again and Provide Logs : If the issue persists even with ample storage space, please try exporting once more, then send us the log file from that session. This will help our technical team diagnose the issue more effectively. We appreciate your cooperation and look forward to resolving this for you. Best regards, Your FocuSee Team

Hi, Josh! Thank you for the wonderful review! We're so glad FocuSee is serving you well in your teaching workflow. That said, we're always evolving, so if you ever want to share those feature ideas, we're all ears. Thanks for recommending us!

Olá! Obrigado por entrar em contato e sentimos muito pelo inconveniente. Eu entendo como pode ser frustrante quando a tela trava durante uma demonstração. Após diversos testes e tentativas de resolução de problemas, não encontramos o problema relatado. Para que possamos identificar a causa, você poderia nos informar: Qual é o modelo do seu Mac? (Ex: MacBook Pro M1, MacBook Air Intel, etc.) Qual versão do macOS você está usando? (Ex: Sonoma 14.5, Ventura, etc.) Isso acontece imediatamente ao iniciar a gravação, ou depois de algum tempo? Essas informações serão muito úteis para testarmos cenários semelhantes e encontrarmos uma solução rápida. Agradecemos pela sua paciência e ajuda para resolver isso. Atenciosamente, FocuSee

Hi, Nelson! Thank you so much for your positive review and for taking the time to share your experience! We’re thrilled to hear that you find FocuSee simple and easy to use. Making video creation intuitive and accessible is exactly what we aim for. If you ever have suggestions or ideas to make the app even better, we’d love to hear from you. Enjoy creating!

Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying FocuSee. Our team will be delighted to know their work is appreciated. 😊 We’ll keep working to make it even better for you! Best regards, FocuSee team

Thank you so much for taking the time to share such thoughtful and detailed feedback. We’re glad to hear that FocuSee works quite nicely for you, and we truly appreciate you outlining these specific areas for improvement. Your suggestions are incredibly valuable. We have officially logged the following feature requests with our product team for evaluation and future planning: We completely agree that these features would greatly enhance the editing experience. Please note that our team is currently focused on developing new 3D camera movement capabilities, which means the timeline for implementing the features you mentioned may be somewhat extended. However, your input is part of our roadmap discussions. In the meantime, feel free to reach out anytime to check on the status of these updates. We’re here to help and are committed to making FocuSee even more powerful for creators like you. Thanks again for your support and for helping us build a better product. Best regards, FocuSee

Hi Sergio! Thank you so much for your wonderful review! It means a lot to us to hear that FocuSee feels like a real game changer for freelancers, teachers, and consultants — that's exactly the kind of impact we're striving for. We're committed to continually improving and adding features that help you create, teach, and communicate more effectively. If you ever have suggestions or ideas to make it even better for your workflow, we’d love to hear them. Keep inspiring and creating! Best regards, The FocuSee Team

Hi, Petar! Thank you so much for the fantastic review! 😊 We're thrilled to hear that you're finding FocuSee easy to use. It's wonderful feedback like this that keeps our team motivated. Thanks for your support and for taking the time to share your experience!

Hi Marni, thank you for sharing this with us. I’m sorry to hear that FocuSee is causing instability with your Mac—that is definitely not the experience we want you to have. This kind of issue is often related to resource allocation or energy saving settings conflicting with the software. Could you please reach out to us at [email protected]? Our team would like to gather some system details from you to help diagnose whether this is a compatibility issue or a settings conflict. We’d love to help you get this resolved.

Hi, Rob! Thank you so much for sharing your wonderful experience with FocuSee! We are delighted to hear that you were able to create a fantastic-looking video — especially since it was your first time making this type of video! It means a lot to us that you found FocuSee easy to pick up and use right away. Our goal has always been to make video creation intuitive and accessible for everyone, and your feedback truly encourages us to keep moving in that direction. If you ever have suggestions or run into any questions as you continue exploring, please don’t hesitate to reach out. We’re here to help! Once again, thank you for your kind words and for choosing FocuSee.

We’re so glad you’re loving the app and it makes our day! 💙 If you ever have ideas to make it even more amazing, we’d love to hear them.

Thank you so much for your kind words and for taking the time to share your feedback! We're thrilled to hear that you're enjoying FocuSee. 😊 Our team is dedicated to making video creation smoother and more efficient, and it means a lot to know it’s working well for you. If you ever have suggestions or need any help as you explore further, please don’t hesitate to reach out. Happy recording! Best regards, The FocuSee Team

Hi, Jay! Thank you so much for taking the time to share your detailed feedback! There is already a keyboard shortcut for this! You can zoom in and out of the timeline by holding down the Ctrl key (or Cmd key on Mac) and scrolling your mouse wheel. We apologize for this not being more intuitive and will consider making this functionality more prominent in the interface, as well as evaluating your excellent suggestion for customizable shortcuts in the future. Thank you for pointing out the behavior of the Spotlight feature when scaled. You've precisely identified the cause – the shape is a rectangle with rounded corners, and the fixed corner radius means it can appear elliptical when stretched significantly. We agree that providing more control over the roundness, including the ability to create a perfect circle, would be a great enhancement. Our team will look into optimizing this in an upcoming version.