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Ratings and reviews


Get Backup Pro icon image

Get Backup Pro

86%

300 ratings

Samuel Gelb

Nov 17, 2025

App version: 3.7.3

So far so good! Loving the app so far.

Response from Developer

Nov 18, 2025

Glad you like it! We appreciate your feedback.

Giovanni Colitti

Apr 4, 2025

App version: 3.7.3

Keeps crashing. Can't even open the app

Response from Developer

Apr 7, 2025

Hi, please reach out to our Support Team via email at [email protected]. We’ll do our best to assist you!

Jørn

Nov 16, 2024

App version: 3.7.3

Tried this app years ago but somehow it was impossible to grant it «full disk access». Tried it today and its still impossible to grant full disk access.

Response from Developer

Feb 13, 2025

Hello. Please check if Get Backup is listed in the Full Disk Access section of the Privacy & Security settings. Then, select the 'Don’t show again' option in the Get Backup dialog. Should you have any questions, please contact us at [email protected].

Bob

Sep 17, 2024

App version: 3.7.3

Using it since 1.5 years, works great. Both backups and incremental archives work and restore as expected.

Dee

Jul 23, 2024

App version: 3.7.3

Seems to work

ladf

Jan 1, 2024

App version: 3.7.3

Several times a year my encrypted backups become corrupt and cannot be mounted. It’s been like this for several years and I simply cannot trust this tool.

Divil Jain

Dec 18, 2023

App version: 3.7.3

Crashed and corrupted my SSD.

Christian

Jun 28, 2025

App version: 3.7.3

Works like a charm thank you.

Response from Developer

Jun 28, 2025

Thanks for the great feedback! We're thrilled you're satisfied with the app.

Ludovic D.

Dec 30, 2024

App version: 3.7.3

Hi, I tried to use the app to automate the backup of some files with compression. However, the app keeps asking me for giving “Full Disk Access” even though is it enabled. Moreover, the app requires to enter the Admin password to read files and create a zip, not acceptable. I gave it a shot but it’s not working for me.

Response from Developer

Feb 13, 2025

Hello! Please pay attention that there is a 'Don’t show again' option in the Get Backup dialog. The Admin password is required for system files and folders, but it is not mandatory. Should you have any questions, please contact us at [email protected].

Randal

Nov 7, 2024

App version: 3.7.3

Should be renamed to Get Backup Slo It is super slow to backup a user folder to a disk image, even onto fast 10Gbps SSD. The app just takes a long to build file lists and transfer the files. I have used other backup utilities that can transfer the entire user folder contents to the same SSD in minutes. This app takes more time just building the file list to be copied without even copying a single item.

J. Euell

Aug 28, 2024

App version: 3.7.3

Not really a fan. It claims to do incremental backups but doesn’t. After 5 or so full backups my HD is full. Going back to Time Machine I suppose.

장재원

Jun 8, 2024

App version: 3.7.3

이 앱이 저를 살렸습니다. 제 모든 프로그램 개발 파일이 사라졌지만 이 앱이 있어서 백업된 파일을 복구했습니다. 덕분에 3년간의 중요한 파일을 살릴수 있었습니다 This app saved my life. All my program development files were lost, but I had this app to restore my backed up files. Thanks to you, I was able to save 3 years of important files.

Jeremy

Dec 22, 2023

App version: 3.7.3

Works for simple cases, but fragile with respect to things like filenames which are valid on MaacOS but invalid on SMB shares. Disappointing.

Bruno Rigino

Nov 3, 2023

App version: 3.7.2

Crashing in destination folder

Deanna Maio

Jun 13, 2025

App version: 3.7.3

App is freezing and won’t open. So frustrating.

Response from Developer

Jun 13, 2025

Hi, please reach out to our Support Team via email at [email protected]. We’ll do our best to assist you!

Flemming Kok

Nov 19, 2024

App version: 3.7.3

crashes often

Response from Developer

Feb 13, 2025

Hi, please reach out to our Support Team via email at [email protected]. We’ll do our best to assist you!

Franck

Oct 14, 2024

App version: 3.7.3

This is the first time I've used it, so I set it up carefully, tested it manually, waited for the scheduled task to run... and... bam... it crashes. Uninstalled and forgotten. I still use my own scripts to save my mac then…

HUBERT

Aug 26, 2024

App version: 3.7.3

le clonage ne peut pas se faire en version bootable même en respectant toutes les indications de Get backup Pro. Annulation de l’abonnement Setapp à cause de cela. Dommage mais bon pas de vrai service client.

Geoffrey Smith

Apr 16, 2024

App version: 3.7.3

Never worked, resource hog

Dan Bowditch

Dec 20, 2023

App version: 3.7.3

Stops working about once every couple of months and need to set it up again.