Ratings and reviews

That's a genuinely bad outcome and we're sorry — losing two hours of an important call is exactly the failure a recording app can't afford. Before anything else: there may still be something recoverable. Please write to [[email protected]] as soon as you can, with the approximate date and time of the call. Depending on how far the session got before the crash, partial audio may still exist on your Mac, and we can walk you through where to look. We'd also like the crash report itself so this doesn't happen to anyone else. macOS keeps them in Console → Crash Reports, or support can tell you exactly what to send. Sorry again. This one is on us.

Thank you for your feedback — this is not the experience we want to provide you with. Could you please share more details so we can resolve this issue? We would really appreciate it. Here is our email: [email protected]

Gracias! 🙌 We'd love to hear more about what you liked - it helps us know what to keep (and what to make even better). What stood out for you?

Grazie! Fa davvero piacere leggere una recensione così dettagliata — soprattutto la parte sulle conversazioni frammentate Se hai voglia, raccontaci di più su come lo usi — siamo sempre curiosi di capire cosa funziona davvero.

Hi, and thank you for the detailed feedback — sorry Spellar didn't work the way it should have for you. What you describe isn't expected behavior. Gemini should connect with a valid API key, summaries should generate after each recording, and live transcription with AI chat should appear during the session. Since all three failed at once, this looks like something specific to your setup rather than a missing feature, and we'd like to get to the bottom of it. If you write to us at [[email protected]] with your macOS version, your Mac model, and roughly when the failed session happened, we can check what happened on our side and get back to you with a concrete answer. You're also right about the recording state not being obvious enough — making that clearer in the interface is on our list. Sorry for the time you lost on this. We'd like the chance to make it work properly for you.

Hey, thanks for leaving feedback The Spanish re-transcription bug is a real one, and we're already on it. It's more annoying than it sounds because the language detection works at the start but doesn't always hold through re-transcription — we know, not great And thanks for the PDF. Happy to help you find it if needed If you're up for it, drop us a line at [email protected] and we'll keep you posted when the Spanish fix goes out

That means a lot, thank you! We'd be really curious to know what clicked for you - always great to hear what's actually working. Any details you can share?

Hey, so sorry is genuinely painful, especially when you rely on the app for meetings. A couple of things worth trying right now: reinstall the latest version and make sure macOS is up to date. If it's still crashing, please drop us a note at [email protected] — we'll dig into it with you directly. We'll make sure this gets sorted.

Hey, thanks for flagging this The quit dialog is there to avoid losing an active session, but it shouldn’t be blocking your Mac from shutting down automatically — that’s not how it’s supposed to work. We’re looking into it. Could you drop us a line at [email protected] with your macOS version? That’ll help us reproduce it and fix.